# Error Management On this page, the error codes and descriptions that can be returned by API services are listed.\ Error codes are used commonly for all services such as payment, refund, cancellation and inquiry.\ This table can be used as a reference to understand errors encountered during integration and to take the correct action. *** ### ⚠️Error Codes | Error Code | Error Message | Error Message | | ---------- | -------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------- | | B0000 | Approved | Approved | | B0001 | Refer to card issuer | Contact the card issuing bank. | | B0002 | Refer to card issuer's special conditions | No category. | | B0003 | Invalid merchant | Member code incorrect/undefined. | | B0004 | Capture card | Seize the card. | | B0005 | Do not honor | Declined | | B0006 | Error | Invalid transaction | | B0007 | Pick-up card, special condition | Seize the card. | | B0008 | Honor with ID | Identity check | | B0009 | Try Again | Try again. | | B0010 | Partial Approval | Transaction partially approved. | | B0011 | Approved (VIP) | Approved VIP | | B0012 | Invalid transaction | Invalid transaction | | B0013 | Invalid amount | Invalid amount | | B0014 | Invalid card number | Invalid card number | | B0015 | Invalid issuer | No customer | | B0016 | Approved, update track 3 | Transaction approved, Track 3 data will be updated. | | B0017 | Customer cancellation | Customer cancellation. | | B0018 | Customer dispute | Customer dispute. | | B0019 | Re-enter transaction | Re-enter the transaction. | | B0020 | Invalid response | Invalid response. | | B0021 | No action taken | No action taken. | | B0022 | Suspected malfunction | Suspected malfunction. | | B0023 | Unacceptable transaction fee | Transaction fee is not acceptable. | | B0024 | File update not supported by receiver | File update not supported by receiver. | | B0025 | Unable to locate record on file | No record found in file. | | B0026 | Duplicate file update record, old record replaced | File update record duplicated, old record replaced. | | B0027 | File update field edit error | File update field edit error. | | B0028 | Original is declined | Original offer declined. | | B0029 | Original not found | Original offer not found. | | B0030 | Format error | Format error. | | B0031 | Bank not supported by switch | Bank not supported by switch. | | B0032 | Completed partially | Completed partially. | | B0033 | Expired card - pick up | Expired card. | | B0034 | Suspected fraud - pick up | Suspected fraud. | | B0035 | Card acceptor contact acquirer - pick up | Card acceptor, contact the bank. | | B0036 | Restricted card - pick up | Restricted card – Take the card. | | B0037 | Card acceptor call acquirer security - pick up | Card acceptor, call bank security – Take the card. | | B0038 | Allowable PIN tries exceeded | PIN try limit reached. | | B0039 | No credit account | No credit account. | | B0041 | Lost card | Lost card. | | B0042 | No universal account | No universal account. | | B0043 | Stolen card | Stolen card. | | B0044 | No investment account | No investment account. | | B0045 | Reserved for ISO use | Reserved for ISO use. | | B0046 | Reserved for ISO use | Reserved for ISO use. | | B0047 | Reserved for ISO use | Reserved for ISO use. | | B0048 | Reserved for ISO use | Reserved for ISO use. | | B0049 | Reserved for ISO use | Reserved for ISO use. | | B0050 | Reserved for ISO use | Reserved for ISO use. | | B0051 | Insufficient funds/over credit limit | Insufficient account. | | B0052 | No checking account | Check the account number. | | B0053 | No savings account | No account. | | B0054 | Expired card | Card expired. | | B0055 | Invalid PIN | Incorrect password. | | B0056 | No card record | No card record. | | B0057 | Transaction not permitted to issuer/cardholder | Transaction not permitted to cardholder/issuing institution. | | B0058 | Transaction not permitted to acquirer/terminal | Transaction not permitted for acquirer/terminal. | | B0059 | Suspected fraud | Suspected fraud. | | B0060 | Card acceptor contact acquirer | Card acceptor is contacting the payment processor. | | B0061 | Exceeds withdrawal amount limit | Withdrawal amount limit exceeded. | | B0062 | Restricted card | Prohibited card. | | B0063 | Security violation | Security breach. | | B0064 | Original amount incorrect | Original amount incorrect. | | B0065 | Exceeds withdrawal count limit OR Identity Check Soft-Decline of EMV 3DS Authentication (merchant should resubmit authentication with 3DSv1) | Exceeds withdrawal transaction count limit OR Soft decline in EMV 3DS authentication. (merchant should resubmit authentication with 3DSv1). | | B0066 | Card acceptor call acquirer's security department | Card acceptor should call the merchant's acquiring bank security department. | | B0067 | Hard capture (requires that card be picked up at ATM) | Forced capture (requires the card to be retained at the ATM). | | B0068 | Response received too late | Response received too late. | | B0069 | Reserved for ISO use | Reserved for ISO use. | | B0070 | Contact Card Issuer | Contact the card issuing bank. | | B0071 | PIN Not Changed | PIN not changed. | | B0072 | Reserved for ISO use | Reserved for ISO use. | | B0073 | Reserved for ISO use | Reserved for ISO use. | | B0074 | Reserved for ISO use | Reserved for ISO use. | | B0075 | Allowable number of PIN tries exceeded | Allowable number of PIN tries exceeded. | | B0076 | Key synchronisation error | Key synchronization error. | | B0077 | Decline of Request – No script available | Request declined – No defined script available. | | B0078 | Unsafe PIN | Unsafe PIN. | | B0079 | ARQC failed | ARQC not verified. | | B0080 | Reserved for private use | Reserved for private use. | | B0081 | Domestic Debit Transaction Not Allowed (Regional use only) | Domestic debit transaction not allowed (regional use only). | | B0082 | Policy (Mastercard use only) | Policy (Mastercard use only). | | B0083 | Fraud/Security (Mastercard use only) | Fraud/Security (Mastercard use only). | | B0084 | Invalid Authorization Life Cycle | Invalid authorization life cycle. | | B0085 | Approval of request (for PIN management messages) | Request approved (for PIN management messages). | | B0086 | PIN Validation not possible | PIN validation not possible. | | B0087 | Purchase Amount Only, No Cash Back Allowed | Purchase amount only, no cash withdrawal allowed. | | B0088 | Cryptographic failure | Cryptographic error. | | B0089 | Unacceptable PIN—Transaction Declined—Retry | PIN unacceptable — Transaction declined — Retry. | | B0090 | Cutoff is in process (switch ending a day's business and starting the next. Transaction can be sent again in a few minutes) | Cut-off process is in progress (switch is closing the business day and starting the next. The transaction can be sent again in a few minutes). | | B0091 | Authorization System or issuer system inoperative | Authorization system or issuing bank system is inoperative. | | B0092 | Unable to route transaction | Transaction could not be routed. | | B0093 | Transaction cannot be completed. Violation of law | Transaction cannot be completed. Violation of law. | | B0095 | Reconcile error | Account reconciliation error. | | B0096 | System error | System error. | | B0098 | Duplicate transmission detected | The same transaction was sent multiple times. | | B0100 | PaymentID is not found | Payment ID not found. | | B0101 | PaymentID is invalid | Payment ID invalid. | | B9999 | Bank Validation Error | Bank validation error. | > ⚠️ Note: Error codes may be service- and bank-specific. This table should be used as a reference to properly handle the encountered error code. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.morpara.com/tr/en/integration-guide/errorhandling-1.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.